“In the bicycle industry, we do it this way.” This was the statement heard so often by Polana Bikes' general manager Tomasz Kowalski, when entering the e-bike sector several years ago. “From an innovation and drive perspective, there is no other industry that has so much passion as in the bicycle industry, but manufacturing lags very much behind,” Kowalski told Bike Europe during a recent visit to the factory.
Lean manufacturing mindset
A change of mindset is needed to bring production to a new level, according to Kowalski. To facilitate this, he hired all manufacturing leadership for Polana Bikes from the automotive segment. “While building Polana Bikes I realised that people who know bike manufacturing are tired of asking themselves how to build 5,000 bikes after concentrating on the first one, and that was a passion-stopper. So now the task of building prototypes and samples is given to those with the passion and knowledge of a bicycle in the New Product Introduction (NPI) department, then it is scaled by those with passion to the lean manufacturing - operations.”
Having set up in 2023, the company now counts 80 employees in its workforce and is contracted by seven OEMs to produce a range of e-bikes and bicycles at its high-tech facility in Poland. Backed by NKI, a Chinese manufacturer of home appliances, injection molding and high-precision components for the global market, this location marks the first foray of the Asian giant into European manufacturing. However, as a group, NKI has 70 years of experience in supply chain management in different technologies including electronics and automotive.
‘Glocal’ vision: Local talent, global strength
“A business relationship in Asia is built through an actual relationship and not through words. At Polana we are building up our relationships rooted in this same Chinese ‘Guanxi’ culture, with the aim that we are seen as a local-global company. We are utilising local talent, and we want the local market to notice our presence and the Polish government to notice our contribution. While we belong to an Asian-originating enterprise, we would like to be appreciated as a local company. Importantly, the global group gives us stability, which is what is needed in the bicycle industry nowadays.”
Kowalski is heading the European operation based on 13 years of operations experience in China with NKI. Being part of the board of directors also offers him some autonomy in the operations of Polana Bikes. “NKI understands that local manufacturing requires local management,” confirms Kowalski.